Contact Us

We’re committed to providing exceptional customer support to all our players across Australia. Our dedicated support team is available through multiple channels to assist with account inquiries, technical issues, payment processing, and responsible gambling guidance. Whether you’re a new player seeking assistance with registration or an experienced member requiring advanced support, we ensure prompt and professional service in compliance with Australian gaming regulations.

Available Support Channels

Our customer service operates 24/7 to accommodate players across all Australian time zones. For immediate assistance, access our live chat feature directly through your player dashboard. This real-time communication channel connects you instantly with qualified support representatives who can resolve most queries within minutes.

  1. Email support at [email protected] for detailed inquiries requiring documentation
  2. Phone support available at 1800-729-358 for urgent matters and account verification
  3. Live chat through your registered player account for instant technical assistance

When contacting support, please provide your username, registered email address, and detailed description of your inquiry. Our response times typically range from immediate assistance via live chat to 24-hour email responses. All communications are handled confidentially in accordance with Australian Privacy Principles.

Last updated: January 22, 2026